Payment Options

Every month you will receive an electric bill from EnergyUnited prepared on the basis of a meter reading. Meters are read on or about the same day each month. Payment is due upon receipt and will be considered delinquent if payment is not received by EnergyUnited by the due date indicated on the bill.

Payments may be made by bank draft; phone (via check, debit, or credit card); mail (check or money order); after-hours deposit facility (check or money order); in person at any EnergyUnited office; or the EnergyUnited web site (via check, debit or credit card). Visa, MasterCard and Discover credit cards are accepted.
Bank Draft
Payment Options - Bank Draft

Members who choose to have monthly electric bills drafted from their checking accounts must provide EnergyUnited with a signed, voided check bearing their account number. Checking accounts will be drafted approximately 10 days after the billing date shown on the statement. Members will continue to receive electric bills each month reflecting the amount that will be drafted from their accounts.
Sign-Up for E-Billing

If you enjoy conducting your transactions by e-mail, our new e-billing program is for you. Participants of the program agree to receive an e-mail notification in lieu of a paper bill. The e-mail notification includes a link that will take you to the EnergyUnited website to view your monthly billing statement. Once there, you can choose to pay online via a secure third-party site. If you wish to participate in this program contact Customer Care at 800-522-3793, or log in to the Account Information page .
On-line Bill Pay via EnergyUnited's Web Site
Pay via EnergyUnited's Website

EnergyUnited members can pay their bills online through EnergyUnited's website by signing into the "Account Information" page; you can reach it in the menu above under "Residential Services" or by clicking here. Once signed in, members can view their bill information and make payments. In order to access this payment option,

members first must contact EnergyUnited to receive a personalized password for security reasons. All transactions are handled through a secure website to ensure protection of your personal information.
Pay By Phone
Payment Options - Pay By Phone

Members also may take advantage of EnergyUnited's automated account information system to pay their electric bills. Simply dial 1-800-215-7315 and follow the easy prompts to make payments by check, debit, or credit card. Please have your account number available when using this option. EnergyUnited accepts VISA, MasterCard and Discover cards.
Equalized Payment Plan

Under this payment plan, members who have maintained a good payment history, can make monthly equalized payments that are computed from the average of the last 12 months' usage. Equalized payments are recalculated every 12 months. Any balances at the time of the update will be included in the recalculation of the monthly payment.
Failure to pay the Equalized Payment Plan when due will automatically cancel the agreement.
Online Banking Payment
Pay through your bank, online.

Members may pay their monthly electric bills through their personal online banking service. Members who use their online banking service should allow enough time for the payment to reach EnergyUnited in order to prevent disconnection of service. Payments made by one's personal online banking service may not reach EnergyUnited for 7-10 business days. If a member's electric service is close to termination for non-payment, the online bank payment may not reach EnergyUnited in time to prevent disconnection of electric service.