REPORT AN OUTAGE
To Report an Outage in your area
Call us at 1-800-EUNITED (1-800-386-4833) to use our Automated Support System.
Report an outage online by Logging in to My Account.
There’s a lot to be thankful for living in the great state of North Carolina. We have amazing food, friendly people, a warm climate and access to both the mountains and the ocean. With that access, however, comes the risks associated with hurricane season, which starts in June and lasts through November. But there’s no need to worry. Safety is one of EnergyUnited’s Core Values—and together we can get through this season unscathed.
While we’re doing everything we can to prepare the electric grid, here are five tips to help you stay safe through the storms of summer.
INVEST IN A HOME BACKUP GENERATOR
Home backup generators serve as a power lifeline for your home, bridging the gap between an outage and restoration. They’re specially designed to keep your lights on, appliances running and family safe during severe weather. Contact us today for a backup power assessment from an EnergyUnited professional.
DEFEND WITH TRIPLE SURGE GUARD PROTECTION
Triple Surge Guard, a unique service offered by EnergyUnited, makes it easier than ever to protect your electronics and appliances from the dangers of a high-voltage surge, blocking the three major avenues surges use to enter your home. Since you’re a valued member, we’ll waive the installation fee with a two-year agreement.
PREPARE AN EMERGENCY RESPONSE KIT
Fortune favors the well prepared. Your Emergency Response Kit should include things like a flashlight, blankets, matches, batteries, canned or packaged goods, some bottled water—anything you need to get by without power while we work to restore it. While a home backup generator would eliminate the need, it’s always good to be safe over sorry.
KNOW HOW TO REPORT AN OUTAGE
Knowing which homes are without power is an essential step in us being able to get the lights back on as quickly as possible. If you find yourself in the dark this summer, report your outage by logging in to the member portal at EnergyUnited.com, using the EU mobile app or calling 1-800-386-4833. It’s quick and easy. And it will help us get your lights on ASAP.
ELIMINATE THE MYSTERY OF VARIABLE COSTS
EnergyAdvisor has many features, like Energy Forecast, that can help eliminate the mystery of variable costs associated with summer storms. If you haven’t yet, be sure to create your member profile today so you can manage and save, even during Mother Nature’s worst.
To learn more about defending your home during hurricane season, call 1-800-522-3793 or visit EnergyUnited.com.
To learn more about the benefits of propane and the many ways to use it in your home or business, give us a call today at 1-800-522-3793.
Or fill out our form and we will contact you!