Service Rules & Regulations

This important guide provides information about:

Service rules and regulations


SUMMARY OF MEMBER/CUSTOMER RIGHTS & RESPONSIBILITIES

GENERAL SERVICE RULES AND REGULATIONS

  • Electric Service Availability
  • Conditions of Service
  • Billing
  • Disconnection and Reconnection
  • EnergyUnited and Member Obligations

APPENDICES

  • Summary of Rate Schedules
  • Schedule of Fees and Charges
  • Definitions
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LOCATIONS
EnergyUnited serves more than 124,000 electric customers in central and western North Carolina, making it the second largest supplier of residential electricity in North Carolina. EnergyUnited Propane provides propane service to residential, commercial and industrial customers in 63 North Carolina counties and 11 South Carolina counties. LOCATIONS >>
CONTACT US
Mail:
EnergyUnited
P.O. Box 1831
Statesville, NC 28687

1‑800‑522‑3793

Electric:
answers@energyunited.com
Propane:
propaneinquiries@energyunited.com