Propane Safety

Propane is a clean-burning and safe way to heat your home and water, and run many appliances. But as with any fuel, there are certain steps to take that ensure you and your home are safe and comfortable. Leaks are rare, but they can happen. Knowing what to do if you smell gas can help ensure the situation is resolved safely and quickly. Here’s what you need to know:

  • Propane gas has a distinct rotten egg or skunk smell. If you smell gas, immediately extinguish all smoking materials and any open flames. Do not operate lights, appliances, telephones or anything that could create a spark, triggering an explosion or fire.
  • If you can, turn off the main gas supply to your house by turning the valve to the right (clockwise). Get everyone out of the area immediately, and call EnergyUnited Propane or 911.
  • Don’t return until one of our certified technicians or emergency respondents have determined it is safe.

Additional safety tips:

  • Avoid running out of gas. (Sign up for automatic delivery, or always call for a delivery when your tank hits 30 percent). When tanks go empty, pressure changes could lead to a leak when the tank is refilled. Additionally, if you run out of gas, pilot lights on your appliances will go out, resulting in leaks if they are not relit promptly when the tank is refilled.
  • Carbon monoxide is a dangerous gas produced no matter what type of fuel you use. It is odorless and tasteless, but high levels can be deadly. Be sure you have carbon-monoxide detectors installed throughout your home (in addition to smoke detectors), and change the batteries twice a year.
  • Use caution when lighting pilot lights. Carefully follow all manufacturers’ instructions. If a pilot light repeatedly goes out, or is difficult to ignite, there may be a problem. Call EnergyUnited Propane and we’ll send a technician over right away.
  • Keep paint thinners and other flammable liquids away from gas appliances. The pilot could ignite fumes and result in a fire or explosion.

JOIN US
FacebookFriend us
on Facebook
TwitterTweet with us
on Twitter
LOCATIONS
EnergyUnited serves more than 124,000 electric customers in central and western North Carolina, making it the second largest supplier of residential electricity in North Carolina. EnergyUnited Propane provides propane service to residential, commercial and industrial customers in 63 North Carolina counties and 11 South Carolina counties. LOCATIONS >>
CONTACT US
Mail:
EnergyUnited
P.O. Box 1831
Statesville, NC 28687

1‑800‑522‑3793

Electric:
answers@energyunited.com
Propane:
propaneinquiries@energyunited.com