Report an Outage

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To use our automated services to report an outage:

  • Log in to the Account Information page
  • Click on the “Report an Outage” button
  • Follow the prompts

You can also call 1-800-EUNITED (1-800-386-4833) to use our automated outage reporting system.

To speak to a Customer Care Representative:

If you have information concerning the outage or would prefer to speak with a Customer Care Representative, call 1-800-522-3793.

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LOCATIONS
EnergyUnited serves more than 124,000 electric customers in central and western North Carolina, making it the second largest supplier of residential electricity in North Carolina. EnergyUnited Propane provides propane service to residential, commercial and industrial customers in 63 North Carolina counties and 11 South Carolina counties. LOCATIONS >>
CONTACT US
Mail:
EnergyUnited
P.O. Box 1831
Statesville, NC 28687

1‑800‑522‑3793

Electric:
answers@energyunited.com
Propane:
propaneinquiries@energyunited.com