REPORT AN OUTAGE
To Report an Outage in your area
Call us at 1-800-EUNITED (1-800-386-4833) to use our Automated Support System.
Report an outage online by Logging in to My Account.
To report a security light outage
That’s why we’re debuting two new programs.Meet BEAT THE PEAK and PEAK TIME PERKS.
From the moment you wake up, you’re using a lot of power. Turning on lights, cooking, showering, washing dishes, etc. And during peak times—like cold winter mornings or hot summer afternoons—you’re using power even more. That’s where our Beat the Peak program can help!
So, what is it?
Beat the Peak is a free program that notifies members via text and/or email when there are forecasts for extreme temperatures, a.k.a. peak times. Peaks occur when the demand (and cost) for electricity is the highest.
When you receive an alert, you’ll be encouraged to adjust your thermostat, lighting, and to shift the time you use large appliances in an effort to hold down the demand for power. In turn, you’ll save money by decreasing your power usage, and the cooperative will be better able to manage costs by limiting how much additional energy we purchase during the peak.
Register for My EnergyHub to be automatically enrolled in our Beat the Peak program!
Do you have or are you planning to purchase a Google Nest, Honeywell Home or Ecobee smart thermostat? If so, we encourage you to enroll in Peak Time Perks, a program for EnergyUnited electric residential members that rewards you for allowing us to adjust your thermostat during peak periods. When you sign up, you’ll be credited $50 on your electric bill. And for each year after that, an additional $20 will be credited to your account.
So, how does it work? Click to Learn More
For starters, you must connect your thermostat to Wi-Fi and enroll in Peak Time Perks. Then, during times of high electricity demand (“energy rush hours”) when air conditioners or heat kick into high gear, you will be notified via text and/or email, and your thermostat will automatically adjust the temperature to balance energy savings.
At any time during this event, you can choose to manually change the temperature on your thermostat and opt out of that particular event if you don’t want to participate.
If you have questions or need help, call our customer care team at 1-800-522-3793.
To learn more about the benefits of propane and the many ways to use it in your home or business, give us a call today at 1-800-522-3793.
Or fill out our form and we will contact you!
|ecobee||ecobee3 Smart thermostat with Voice Control||EB-STATE5|
|Honeywell Home||Round® Smart Thermostat||RCH9310WF5003/U|
|Honeywell Home||T5+ Smart Thermostat||RCHT8612WF2005/U|
|Honeywell Home||T9 Smart Thermostat||RCHT9610WFSW2003/U|
|Honeywell Home||WiFi 7-Day Programmable Thermostat||RTH6580WF1001/U1|
|Honeywell Home||Wi-Fi Programmable Thermostat||RTH8580WF1007/W1|
|Honeywell Home||WiFi Smart Color Thermostat||RTH9585WF1004/U|
|Honeywell Home||T6 Pro Smart Thermostat||TH6220WF2006/U|
|Honeywell Home||T6 Pro Z-Wave Thermostat||TH6320ZW2003/U|
|Honeywell Home||VisionPRO® 8000||TH8320R1003/U|
|Honeywell Home||WiFi 9000 Color Touchscreen Thermostat||TH9320WF5003/U|
|Honeywell Home||T10 Pro Smart Thermostat||THX321WFS2001W/U|