Connect

December ‘25

This year, EnergyUnited helped members stay one step ahead with practical online safety tips and tools designed to keep you secure. Here’s a look at the advice we shared, and improvements we made, with your security in mind:

TOP ONLINE SAFETY TIPS FROM 2025

• Think before you click: Skip unknown links and go directly to trusted sites.
• Shop smart: Use secure sites (“https”) and pay with credit cards or digital wallets.
• Stay updated: Stay protected by keeping all your devices and apps up to date.
• Use strong passwords: Use long and unique passwords or a password generator. Consider a password manager to keep your info safe.
• Back up your data: Save copies of key files in a secure location.
• Teach digital habits: Help kids protect privacy and take screen breaks.

MEMBER-FOCUSED SECURITY IMPROVEMENTS

• We added extra login security to MyEnergyHub with two-factor authentication.
• We made paperless billing easier to use with a cleaner look and quicker access to support.
• We ran a full emergency test to make sure your online tools stay up and running — even during disasters.

EnergyUnited is making progress on a major project to deliver a reliability boost for members in the Mooresville area. Construction on our new Mooresville Substation is underway and will continue to move forward this fall.

Once complete, the Mooresville Substation will serve approximately 2,000 EnergyUnited members. One benefit will be a new circuit to deliver reliable power to the industrial park along Cornelius Road. The upgrades will also help relieve pressure on the Wesley Chapel Substation and support the growing energy needs of the region.

The main structures in the substation have been installed, and our Technical Services team is busy adding important equipment like reclosers and voltage regulators. Work on the project is expected to be completed — and the substation energized — in May 2026.

“This project reinforces our commitment to delivering safe, reliable service and preparing for future growth,” said Steve Estes, Manager of Engineering for EnergyUnited. “We’re excited about the benefits the new substation will bring to our members in the Mooresville area.”

We’re proud to continue investing in our system as part of our efforts to deliver safe, affordable, reliable and sustainable power to our members.

It’s the most wonderful time of the year! Let’s make sure it stays that way with these holiday safety tips:

Deck the Halls Safely

• Use only lights, cords, animated displays and decorations rated for outdoor use.
• When decorating outside, look up and around for power lines. Never throw lights or other decorations into trees near power lines.
• Keep ladders, equipment and yourself at least ten feet away from power lines.
• Cords should be plugged into outlets equipped with Ground Fault Circuit Interrupters (GFCIs).

As a not-for-profit cooperative, any money we make beyond our costs is given back to our members through “capital credits.” EnergyUnited is retiring $4 million in capital credits this year. These are based on how much a member paid during a certain period and how long they’ve been a member of our cooperative. Members who received service from Crescent EMC or Davidson EMC in 1993 or 1997, or from EnergyUnited in 2024 will receive a portion of the capital credits (“retirement”) that were allocated during these years. Active members will see this as a credit on their December bill.

We sat down with Joshua Cleveland, Manager of Economic Development and Key Accounts. Read on to learn more about his experience at EnergyUnited.

Can you describe a “day in the life” of your responsibilities?

At its core, my job revolves around building and maintaining relationships. I work closely with various partners across 19 counties, supporting around 150 key accounts — acting as a liaison for any of their energy needs, whether that’s billing questions, expansions or new projects. Every day brings a new opportunity to connect and support our members.

Tell us about your educational background and what inspired your career in economic development.

I earned my undergraduate degree in Sport & Entertainment Management from the University of South Carolina and spent three years as an Assistant GM at a golf course. I was always drawn to the business development side of things and wanting to put my MBA from George Mason University to good use, I made the pivot. I joined the cooperative world nine years ago, eventually landing at EnergyUnited. I’m also proud to be a North Carolina Certified Economic Developer, Certified Key Account Executive (NRECA) and Certified Energy Manager (AEE).

What are some of the challenges and exciting aspects of your role??

One of the biggest challenges we face today is managing unprecedented energy loads — especially with the growth of data centers. It’s both a challenge and an exciting opportunity as we work to build the infrastructure to support these large-scale developments.

What advice would you give to someone interested in a similar career path?

Network! Many opportunities arise from the relationships you build, so start early and nurture those connections. Additionally, stay informed. This industry is constantly evolving, and ongoing education is crucial to success.

How have you enjoyed being part of the EnergyUnited team?

Even during my virtual interviews, I could sense the strong, positive culture here. That culture is evident everyday – everyone is very supportive of one another.

If EnergyUnited had a superpower, what would it be?

Regeneration. When storms or challenges hit, we’re there to help our communities recover and thrive again.

Is there anything personal you’d like to share?

I’ve been happily married for almost 10 years, and we have three amazing kids. I’ve always been passionate about sports — especially bowling — and I hope to join the Professional Bowlers Association’s regional tour once my kids are a bit older.

Many of you may know Sid Proctor as the owner of Weathervane Winery in Lexington, NC. But did you know that in addition to making excellent wines, Sid is also an amateur weatherman? He uses old-fashioned techniques to forecast the seasons. Take a look at some of these kernels of wisdom that have been passed down from generation to generation to learn what 2026 weather has in store based on the following indicators.

The Woolly Worm

Legend has it that the 13 segments on a woolly worm’s body correspond to the 13 weeks of winter. Dark black colors mean lower-than-average temperatures and snow, spots indicate light snow or frost, brown means average temperatures and light brown means above-average temperatures. 2026 may be a colder-than-average year with higher precipitation.

Persimmon Seeds

According to folklore, a persimmon seed’s inner kernel can predict winter weather. Cut into the seeds and see if you get a spoon, fork or knife shape. A spoon shape indicates a snowy winter, a fork means a mild winter and a knife suggests very cold temperatures.

August Fogs

This year, our area experienced one heavy fog and two medium fogs in August, which means we will likely have a bit of snow in 2026.

Overall, Sid predicts below-normal temperatures and above-average snowfall. We’ll have to wait and see how it pans out!

We do our best to prevent outages but when they do happen we want to make sure we keep you informed. Enroll in text alerts through My EnergyHub today and keep your season merry and bright.

1. Log in to My EnergyHub either at EnergyUnited.com or through the My EnergyHub mobile app.
2. Go to Settings
3. Click on “Contact Methods” and “Verify Contact Methods” by toggling the phone number to “Receive Text Messages.”
4. Go back to settings screen and click “Manage Notifications.”
5. Click “Service” and “Check all Notifications” and enjoy timely alerts. sent right to your phone!

Keep your home running smoothly this holiday season with a generator from Canter Power Systems. Even with 99.9% reliable power from EnergyUnited, a generator provides extra peace of mind so you can celebrate comfortably, knowing you’re fully prepared.