REPORT AN OUTAGE
To Report an Outage in your area
Call us at 1-800-EUNITED (1-800-386-4833) to use our Automated Support System.
Report an outage online by Logging in to My Account.
To report a security light outage
Sign in to Your Account/My EnergyHub.
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New User? Register to use My EnergyHub!
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Nobody likes to stay in the dark for long. Sign up for outage alerts and receive real-time alerts of when your power will be restored.
𝗨𝗻𝗽𝗿𝗲𝗰𝗲𝗱𝗲𝗻𝘁𝗲𝗱 𝗲𝘃𝗲𝗻𝘁𝘀 𝗿𝗲𝗾𝘂𝗶𝗿𝗲 𝘂𝗻𝗽𝗿𝗲𝗰𝗲𝗱𝗲𝗻𝘁𝗲𝗱 𝗲𝗳𝗳𝗼𝗿𝘁𝘀. We want to give a huge thank you to everyone who was involved in the effort to repair and restore power during Tropical Storm Helene.
Receive real time outage restoration updates straight to your cell phone with text alerts. Enroll through My EnergyHub today. https://www.energyunited.com/myenergyhub/
Did you know EnergyUnited not only offers back up generators but can also install it for you? Take 90 seconds to hear from one of our members about their experience.
Our neighbors have always been there for us when we need them, and now it's our turn to be there for them. After completing power restoration efforts for EnergyUnited members last week, we dispatched several crews to help our sister co-ops in western NC as they continue to rebuild their communities. #TheEnergyUnitedWay #MountainStrong
We want to give a huge thank you to all our members for their patience and resilience during these challenging times. At EnergyUnited, we're committed to standing by our community, ready to support those in need, just like you and your neighbors. #TheEnergyUnitedWay
Co-ops are all about helping our neighbors. We want to highlight those who have helped theirs. Shout out someone in the comments you know who is making a difference in this time of need for those affected by the storm and major flooding. #TheEnergyUnited
We understand how challenging it is to be without power and apologize for the hardships the storm has caused. EnergyUnited has deployed 300 field workers to restore power to members in the hardest hit areas. Members can expect to have power restored by Tuesday, October 1 at 11 p.m., or sooner. Please check our outage map for updates. We appreciate your patience during this time.
We understand that many members have questions about restoration efforts after Tropical Storm Helene. For answers to frequently asked questions and the latest updates, please visit our Tropical Storm Helene information page: https://zurl.co/uqR8
Today we improved restoration times and restored power to over 30,000 members. We are working as safely and efficiently as we can, while navigating some of the most challenging conditions seen in the region in decades. Because, for us, our members are everything.
We are always grateful for the assistance our sister co-ops and contractors provide each day, but it means even more in times like this. These shots were of a ULCS crew completing a complicated double circuit repair with multiple downed power poles.
EnergyUnited crews have worked tirelessly throughout the day to restore power to thousands of members affected by the catastrophic damage from Tropical Storm Helene. Check our outage map for estimated restoration times. For updates, use My EnergyHub or call 1-800-EUNITED. EnergyUnited is bringing in additional crews to speed up multi-day restoration efforts. We understand how difficult it is to be without power, and we appreciate your patience as we restore power for all members. View Outage Map Here: https://zurl.co/Jjkf
EnergyUnited cares about its members and recognizes that this is a challenging time due to the devastation caused by Tropical Storm Helene. Despite impassable roadways, EnergyUnited crews battle flood conditions, downed trees and catastrophic destruction in the effort to safely restore power to all members. Today, members are encouraged to visit EnergyUnited’s outage map for status information about their particular outage, and to continue to make appropriate plans for a multi-day restoration effort. View the Outage Map Here: https://zurl.co/bPck
To learn more about the benefits of propane and the many ways to use it in your home or business, give us a call today at 1-800-522-3793.
Or fill out our form and we will contact you!
Call us at 1-800-EUNITED (1-800-386-4833) to use our Automated Support System.
Report an outage online by Logging in to My Account.
To report a security light outage
If you have information concerning the outage or would prefer to speak with a Member Support Representative, call 1-800-522-3793.