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February
Connect
is here 

The February edition of our member newsletter, Connect, is now live! In this month’s issue, you’ll find detailed information and resources to guide you through our new rate structure.

10 Million
Reasons
to be Thankful 

Thanks to the generosity of our
members rounding up their monthly bills, the EnergyUnited Foundation is celebrating a major milestone: $10 million in charitable giving.

A new rateFor you

Starting April 2026, EnergyUnited is implementing a new rate structure to give you direct control of your power bill.

Save Energy& SAVE MONEY

Simple changes can make a big difference. Explore easy ways to use less and lower your bill.

My Energyhub

Did you know? The most common causes of electrical fires are: 1️⃣ Incorrectly installed wiring. 2️⃣ Overloaded outlets. 3️⃣ Defective plugs, switches and outlets. 4️⃣ Misuse or poor maintenance of lighting. #FireSafety #PreventFires #SafeElectricity

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𝗛𝗲𝗿𝗲 𝗪𝗵𝗲𝗻 𝗬𝗼𝘂 𝗡𝗲𝗲𝗱 𝗨𝘀 𝗠𝗼𝘀𝘁 🦺 No matter the conditions, EnergyUnited's crews show up and get the job done. We are proud to serve our members every day. #TheEnergyUnitedWay

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🎉 𝗠𝗲𝗲𝘁 𝗢𝘂𝗿 𝟮𝟬𝟮𝟲 𝗝𝘂𝗻𝗶𝗼𝗿 𝗠𝗲𝗺𝗯𝗲𝗿 𝗔𝗺𝗯𝗮𝘀𝘀𝗮𝗱𝗼𝗿𝘀 🌟 EnergyUnited proudly recognizes three outstanding students for their leadership, dedication and commitment to serving their communities. Read more here: https://zurl.co/3lzbf

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𝗚𝗮𝗺𝗲 𝗢𝗻 🏀 EnergyUnited is giving local 5th & 6th graders the chance to attend summer basketball camp at NC State or UNC! Deadline: March 31 ➡️ energyunited.com/sports-camps

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𝗡𝗲𝗶𝗴𝗵𝗯𝗼𝗿𝘀 𝗛𝗲𝗹𝗽𝗶𝗻𝗴 𝗡𝗲𝗶𝗴𝗵𝗯𝗼𝗿𝘀 🏡 Show the love and round up your bill to the nearest dollar—never more than 99¢—and join 80,000+ members who are helping neighbors in need. ❤️ Sign up on the MyEnergyHub app or call 1-800-522-3793. #OperationRoundUp

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🔥 𝗪𝗵𝗲𝗻 𝗮𝗻 𝗲𝗹𝗲𝗰𝘁𝗿𝗶𝗰𝗮𝗹 𝗳𝗶𝗿𝗲 𝘀𝘁𝗮𝗿𝘁𝘀, 𝗲𝘃𝗲𝗿𝘆 𝘀𝗲𝗰𝗼𝗻𝗱 𝗰𝗼𝘂𝗻𝘁𝘀.🔌 A quick read now could make all the difference when it matters most. #SafeElectricity

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𝗖𝗲𝗹𝗲𝗯𝗿𝗮𝘁𝗶𝗻𝗴 𝗕𝗹𝗮𝗰𝗸 𝗛𝗶𝘀𝘁𝗼𝗿𝘆 𝗠𝗼𝗻𝘁𝗵 We asked some of our team members what Black History Month means to them. Their reflections honor Black Americans' contributions, resilience and achievements. We’re proud to share their voices and perspectives.

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❄️ Through Ice, Snow and Freezing Temps—Our Crews Delivered Through two straight weeks of winter conditions, our crews minimized outages—showcasing the strength of our member-owned cooperative and the disciplined investments that enable us to deliver reliable, resilient service. #TheEnergyUnitedWay

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📲 𝗠𝗮𝗻𝗮𝗴𝗲 𝘆𝗼𝘂𝗿 𝗮𝗰𝗰𝗼𝘂𝗻𝘁 𝘆𝗼𝘂𝗿 𝘄𝗮𝘆 𝘄𝗶𝘁𝗵 𝗠𝘆 𝗘𝗻𝗲𝗿𝗴𝘆𝗛𝘂𝗯! Pay your bill, track energy usage and sign up for outage alerts with EnergyUnited’s secure online portal. Learn more: https://www.energyunited.com/myenergyhub/

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❄️ With frigid temps expected through the weekend, stay alert and save energy with these winter tips: 🔹 Lower your thermostat 5–8° when sleeping or away 🔹 Keep fireplace dampers closed when not in use 🔹 Open curtains on sunny windows by day, close them at night Stay warm and stay informed! For more tips, visit https://zurl.co/WinterEnergyTips

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❄️ 𝗪𝗶𝗻𝘁𝗲𝗿 𝗦𝘁𝗼𝗿𝗺 𝗙𝗲𝗿𝗻 𝗨𝗽𝗱𝗮𝘁𝗲 ❄️ Sleet and freezing rain are creating hazardous conditions across the Carolinas. Icy roads, trees falling and ice on power lines may lead to outages as the storm continues. Safety is our top priority for both our employees and our members. More than 265 field employees—comprised of EnergyUnited personnel, EnergyUnited contractors and mutual aid — along with 130 EnergyUnited support employees are responding as outages occur. What you can do: ⚠️ Avoid travel if possible 🌳 Watch for falling limbs and ice 📞 Report outages via My EnergyHub or 1-800-EUNITED 🚫 Stay away from downed power lines 🔌 Use generators outdoors only Thank you for your patience. Please stay safe and monitor local weather updates.

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❄️ Winter Storm Fern Update ❄️ EnergyUnited is continuing to prepare for Winter Storm Fern, which is expected to bring sleet, freezing rain, and icy conditions beginning tonight. Forecasts show ¼–½ inch of ice, increasing the risk of fallen trees, blocked roads, power outages, and extended restoration times. Our crews are staged and ready, with 265 field employees—comprised of EnergyUnited personnel, EnergyUnited contractors and mutual aid — along with 130 EnergyUnited support employees are ready to respond, but restoration can begin only when conditions are safe. ❄️ Members should: ✔️ Report outages via My EnergyHub or 1-800-EUNITED (1-800-386-4833) ✔️ Avoid travel and stay away from downed power lines ✔️ Monitor weather updates and the EnergyUnited outage map ✔️ Use generators safely—never indoors ❄️ We’ll continue sharing updates as conditions change. Please prepare now and stay safe.

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