REPORT AN OUTAGE
To Report an Outage in your area
Call us at 1-800-EUNITED (1-800-386-4833) to use our Automated Support System.
Report an outage online by Logging in to My Account.
To report a security light outage
Nobody likes to stay in the dark for long. Sign up for outage alerts and receive real-time alerts of when your power will be restored.
Did you know that you can set up automatic payments at no extra charge? Visit My EnergyHub under your account online, or call our Member Support team to remove one more item from your monthly to-do list!
February is American Heart Month, so we wanted to highlight some of the life-saving equipment carried by our crews to every job site. Automated External Defibrillators (AEDs) are utilized to help those experiencing a sudden cardiac arrest by analyzing the heart's rhythm and administering an electric shock if necessary. Once only available in hospitals, technological advancements have enabled the creation of portable AEDs that can be taken anywhere. For more information on AEDs, visit the link below. https://www.heart.org/AED #EUDifference
Have a high school student who is planning to attend college, university or technical school? We may be able to help! EnergyUnited is now accepting applications for the 2024 Empowering the Future Scholarship program with the final deadline to submit by March 31, 2024. To qualify for the $5,000 scholarship, students must plan to attend a college, university or technical school during the 2024 - 2025 academic year For more information, visit https://www.energyunited.com/scholarship-program/
North Carolina continues to grow as one of the best innovation hubs in the world, and EnergyUnited commercial customer Atom Power is one of the companies leading that growth! Take a minute to read our interview with CEO Ryan Kennedy to find out more about Atom Power and how their new charging systems can be a game changer for electric vehicles. https://www.energyunited.com/econnect/february-2024/ #EUDifference
Being member-focused means listening to our members and working hard to improve the member experience. Today, we updated our website to streamline the My EnergyHub login process for members. For enhanced security, all My EnergyHub users will now be directed to our secure login page when accessing their EnergyUnited accounts from our website.
Chances are, you or someone you know has been a target of an internet scam. But how do you stay protected? Check out these tips! #EUDifference #EnergyUnitedWay
After a storm, proper disposal of damaged equipment is part of the process here at EnergyUnited. And just like there are laws and regulations that govern those processes, there are also guidelines for common household items as well. Check out this month's edition of Connect for some of the items in your home that require a special disposal process. https://www.energyunited.com/econnect/february-2024/ #EUDifference #EnergyUnitedWay
Black History Month not only allows us the opportunity to pay tribute to the generations of African Americans who have struggled with adversity, but also the opportunity to recognize the contributions of countless Black innovators and leaders in the power and energy industry. People like Lewis Latimer, inventor of the light bulb filament; Granville Woods, pioneer in electrified mass transportation; and Hilda Pinnix-Ragland, Vice President of Corporate Public Affairs (retired) for Duke Energy Corporation. For more on Black History Month, including thoughts from some of our own EnergyUnited employees on what Black History Month means to them, visit the link below for the latest issue of Connect! https://www.energyunited.com/econnect/february-2024/ #EUDifference
Rain or shine, our focus remains fixed on our members. #EUDifference #EnergyUnitedWay
We are currently looking for a Region Line Engineer to join our Statesville Operations team! EnergyUnited is committed to providing our members with safe, reliable, and affordable energy. The Region Line Engineer plays a vital role in helping our co-op achieve this mission! Learn more at https://zurl.co/Kuiv
This weekend offers a perfect opportunity to make a few small changes that can help you reduce your energy bill this winter! 1. Make sure all the windows in your home are sealed with the proper caulk. 2. Lower or automate your thermostat settings to reduce usage when you're not home. 3. Check your air filters and replace them if necessary. 4. Check to see if any ceiling fans are still on the "cool" setting, and if so, move them to the "warm" setting. #EUDifference
New year, new newsletter! Check out the new Connect Newsletter format by visiting https://www.energyunited.com/publications/ ! #EUDifference
To learn more about the benefits of propane and the many ways to use it in your home or business, give us a call today at 1-800-522-3793.
Or fill out our form and we will contact you!
If you have information concerning the outage or would prefer to speak with a Member Support Representative, call 1-800-522-3793.