REPORT AN OUTAGE
To Report an Outage in your area
Call us at 1-800-EUNITED (1-800-386-4833) to use our Automated Support System.
Report an outage online by Logging in to My Account.
To report a security light outage
Effective October 30, EnergyUnited consolidated our user-friendly automated phone system. To report an outage or make a payment, dial 1-800-EUNITED (1-800-386-4833). Members may still dial 1-800-522-3793 to reach a member support specialist. Thank you!
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Nobody likes to stay in the dark for long. Sign up for outage alerts and receive real-time alerts of when your power will be restored.
At EnergyUnited, we care about keeping members informed. Due to rising costs of equipment and materials, a $2 increase in our Basic Facilities Charge will begin on January 1, 2025. We know times are challenging, and as your not-for-profit cooperative, we are focused on balancing costs while delivering safe, reliable and affordable energy. Thank you for being a valued member.
Wishing you and your loved ones a joyful Thanksgiving.
EnergyUnited helps bring the light to Light Up Cornelius. Join us this Saturday, November 30, from 4-7 p.m. in the Town of Cornelius Parks & Recreation for this annual tree lighting event. #TheEnergyUnitedWay
This week, EnergyUnited CEO Thomas Golden spoke to Queen City News to share how the cooperative is preparing for winter weather. ❄️ Check out this clip from the conversation and learn how you can prepare, too! #WinterPrep
On the record, EnergyUnited thanks Kate Tillotson for excellent media training and our all-star guest speakers, Jamie Boll WBTV of WBTV News and Eric Millsaps of Hickory Daily Record | hickoryrecord.com for sharing their insights and perspectives. #BrighterFuture
High school sophomores and juniors still have time to apply for a chance to become a Junior Member Ambassador! As part of our program, students can participate in Junior MAC, Youth Tour or Cooperative Leadership Camp. Build social skills, explore the energy sector and strengthen your college resume. Apply by December 15! energyunited.com/youth-tour-application
EnergyUnited is proud to recognize and honor those who have served our country. We deeply appreciate the sacrifices made by you and your family, and your commitment never goes unnoticed. Happy Veterans Day! 🇺🇸
𝗪𝗲'𝗿𝗲 𝗵𝗲𝗿𝗲 𝘁𝗼 𝗵𝗲𝗹𝗽! EnergyUnited enhanced our member service with our improved phone system. Dial 800-386-4833 (1-800-EUNITED) for outages/payments or 800-522-3793 for member support. Add these to your contacts for easy access.
Ever wonder how electricity gets to your home? Discover the power of substations and how they keep your lights on! 💡
EnergyUnited is committed to putting the cooperative principle 𝗰𝗼𝗻𝗰𝗲𝗿𝗻 𝗳𝗼𝗿 𝗰𝗼𝗺𝗺𝘂𝗻𝗶𝘁𝘆 into action. One way that our CEO, Thomas Golden, sets this example is by serving on the Ada Jenkins Center’s Finance Committee. #ConcernForCommunity
With the Lexington Barbecue Festival tomorrow, we went into the archives and pulled out some photos from last year's team of volunteers. Looking forward to participating in this awesome event again tomorrow. Come out and see us!
As the impact of Helene lingers, so does our dedication to supporting those who have been affected. Our crews have been working tirelessly, despite harsh conditions, helping restore power and supporting these communities in need. #TheEnergyUnitedWay
To learn more about the benefits of propane and the many ways to use it in your home or business, give us a call today at 1-800-522-3793.
Or fill out our form and we will contact you!
Call us at 1-800-EUNITED (1-800-386-4833) to use our Automated Support System.
Report an outage online by Logging in to My Account.
To report a security light outage
If you have information concerning the outage or would prefer to speak with a Member Support Representative, call 1-800-522-3793.