REPORT AN OUTAGE
To Report an Outage in your area
Call us at 1-800-EUNITED (1-800-386-4833) to use our Automated Support System.
Report an outage online by Logging in to My Account.
To report a security light outage
Sign into Your Account/My EnergyHub.
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Nobody likes to stay in the dark for long. Sign up for outage alerts and receive real-time alerts of when your power will be restored.
📢 Attention Members If you want to become more engaged with your electric cooperative, consider joining one of our Member Advisory Committees (MAC.) We meet 3 times a year in the months of Feb, June, and October. Our next meeting is in our Foothills Region at the Statesville EnergyUnited office on Thursday, October 6th, from 5:30-7:30 p.m. You will have a chance to meet other members and learn more about your electric cooperative. ✅ To sign up, email Maureen Moore, communications manager at Maureen.firstname.lastname@example.org #energyunited2022
When your power goes out 🔌⚡️we go out, too.
Rise and shine ☀️ Only 140 members are without power due to the hard work of our linemen and utility crews. We anticipate that power will be restored to all members this afternoon.
Sumter EMC thank you for serving our members!
⚠️🌀 Crews are continuing to make significant progress today. During the peak of the storm, more than 10,000 members were without power. We have less than 1,500 members without power as of 4 p.m.—these photos portray the challenges that our crews faced while working to restore power safely. #HurricaneIan #EnergyUnited2022
EnergyUnited crews are receiving restoration support from four utility companies and seven electric cooperatives today. In total, nearly 200 lineworkers and utility employees are supporting the cooperative’s restoration efforts. As crews work to restore power to EnergyUnited members, it is important to remember that the safety of our employees, members and communities are our number one priority. Downed power lines represent the greatest threat following a major storm such as Hurricane Ian. Click below to read more: https://www.energyunited.com/press-releases/energyunited-responding-to-outages-from-hurricane-ian/ #hurricaneian #EnergyUnited2022
📢A huge shoutout to the crews who have traveled far and wide to help restore power for our members here at EnergyUnited. Blue Ridge Energy Rutherford EMC Sumter EMC Canoochee EMC Planters Electric Membership Corporation Habersham EMC GreyStone Power #HurricaneIan #energyunited2022
Strong winds from 🌀Hurricane Ian have resulted in scattered outages across our service area. The hardest hit areas were Davidson and Rockingham counties. Crews are working to restore power to members as safely and quickly as possible. For the latest outage information, please view the Outage Map in My EnergyHub or on our website. Members can also report outages and issues in the My EnergyHub app, or by calling 1-800-EUNITED. https://smarthub.energyunited.com/maps/OutageMap/
We are experiencing scattered outages ⚡️ this evening due to severe weather conditions ⛈ Crews are working to restore power ⚠️ safely. To report an outage or high-priority issues, please use the My EnergyHub app or dial 1-800-EUNITED. Stay up-to-date with outages click the link below: https://smarthub.energyunited.com/maps/OutageMap/
Stay SAFE ⚠️ during the ⛈ Storm In the event of an outage, be sure to charge cell phones 📱 and any other chargeable devices.
✅Be prepared before the ⛈ storm. Get instant alerts about the storm via 🔔notifications https://www.youtube.com/watch?v=CJpPdA-B8Fs #hurricaneian #EnergyUnited2022
EnergyUnited serves nearly 110,000 electric members in central and western North Carolina, making it the second largest supplier of residential electricity in North Carolina. EnergyUnited provides service to residential, commercial and industrial customers in 19 counties in North Carolina.
567 Mocksville Highway
PO Box 1831
Statesville, NC 28687
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If you have information concerning the outage or would prefer to speak with a Customer Care Representative, call 1-800-522-3793.