Contact Us

EnergyUnited is here for your home or business 24 hours a day!

By Mail

EnergyUnited
P.O. Box 1831
Statesville, NC 28687

By Telephone

1-800-522-3793

By Email

answers@energyunited.com

EnergyUnited is committed to responding to all e-mail inquiries within two business days of receipt. However, please note that in the event of severe outage situations, the response time may be longer, as our efforts are focused on restoration of service to our members.

Please do not use this form to report outages or to inquire about outage restoration. Members should login to their account information page to report outages.

*NEW – Reporting a Street Light/Public Lighting Problem is Now Easy!  EnergyUnited maintains numerous outdoor lights to help promote safety and security in public and residential areas. Let us know if a street light or public lighting is out or not working properly by clicking here to report the problem using our new Report Street Light/Public Lighting Problems Application.

By Member Comment Form

Use this form for any questions, concerns or comments about EnergyUnited policies or procedures. Please do not use this form for solicitations.


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LOCATIONS
EnergyUnited serves more than 124,000 electric customers in central and western North Carolina, making it the second largest supplier of residential electricity in North Carolina. EnergyUnited Propane provides propane service to residential, commercial and industrial customers in 63 North Carolina counties and 11 South Carolina counties. LOCATIONS >>
CONTACT US
Mail:
EnergyUnited
P.O. Box 1831
Statesville, NC 28687

1‑800‑522‑3793

Electric:
answers@energyunited.com
Propane:
propaneinquiries@energyunited.com