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ALERT: Our new system will require ALL MEMBERS to register for My EnergyHub.

BRINGING POWER TO LIGHT

SO MANY WAYS TO PAY

Do you like convenience, especially when it comes to paying your bill? Check out our easy ways to pay your bill online, at any of our third party payment centers, payment kiosk/drop box, or automatically each month.

In 2021, EnergyUnited announced the adoption of a new business plan to improve member service and transactional experiences. This plan will utilize third party payment centers (authorized pay agents) for in-person transactions instead of maintaining cooperative offices for that service. Click on the “Frequently Asked Questions – Office Closures” link to learn more.

Beginning May 3, 2021 Fiserv (CheckFreePay) will no longer offer real-time payment processing for EnergyUnited members. Members can continue to make payments at authorized locations using CheckFreePay. However, members who choose to pay using CheckFreePay should allow 1-2 business days for all payments to post to their accounts and a small fee will be assessed at the discretion of each pay agent.

We encourage all members to register their accounts in My EnergyHub, our new web portal and mobile app, on or after May 3 to make real-time payments without any associated fees.

Members who wish to continue utilizing our 3rd Party Pay Centers for real-time bill payments may do so using Western Union or VanillaDirect. However, these vendors will charge a small fee of $1.50 to utilize this service.

BANK DRAFT

Automate your monthly payments for no extra charge to you. Provide your banking information via phone (833-284-5048) or online through MY ACCOUNT to get started.

PAY ONLINE

PAY BY PHONE

Call EnergyUnited at 833-284-5048 and follow the prompts to pay your bill for no additional fee.

KIOSK LOCATIONS

Our three kiosk stations in our Statesville, Cornelius and Lexington offices provide 24-hour access so you can pay your bill quickly and put your mind at ease.

If you pay in cash, our kiosks will dispense bills but will not provide any change. Instead, you will have the option to donate your change to the Operation Round-Up Program or apply the change to your next bill!

Statesville Office:

567 Mocksville Highway
Statesville, NC 28625

Cornelius Office:

18019 Old Statesville Road
Cornelius, NC 28031

Lexington Office:

1900 Odell Owen Road
Lexington, NC 27295

PAY BY MAIL

If paying by mail, please address your payment to the following:

EnergyUnited
P.O. Box 1831
Statesville, NC 28687-1831

SIGN UP FOR E-BILLING

Go paperless and receive your bill as an email! Simply log into My Account and select "Electronic Billing" from the left menu.

SIGN UP NOW

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