Do you like convenience, especially when it comes to paying your bill? Check out our easy ways to pay your bill online, at any of our third party payment centers, payment kiosk/drop box, or automatically each month.
In 2021, EnergyUnited announced the adoption of a new business plan to improve member service and transactional experiences. This plan will utilize third party payment centers (authorized pay agents) for in-person transactions instead of maintaining cooperative offices for that service. Click on the “Frequently Asked Questions – Office Closures” link to learn more.
Beginning May 3, 2021 Fiserv (CheckFreePay) will no longer offer real-time payment processing for EnergyUnited members. Members can continue to make payments at authorized locations using CheckFreePay. However, members who choose to pay using CheckFreePay should allow 1-2 business days for all payments to post to their accounts and a small fee will be assessed at the discretion of each pay agent.
We encourage all members to register their accounts in My EnergyHub, our new web portal and mobile app, on or after May 3 to make real-time payments without any associated fees.
Members who wish to continue utilizing our 3rd Party Pay Centers for real-time bill payments may do so using Western Union or VanillaDirect. However, these vendors will charge a small fee of $1.50 to utilize this service.