REPORT AN OUTAGE
To Report an Outage in your area
Call us at 1-800-EUNITED (1-800-386-4833) to use our Automated Support System.
Report an outage online by Logging in to My Account.
To report a security light outage
September 29, 2022
STATESVILLE, N.C. – EnergyUnited is closely monitoring weather forecasts as Tropical Storm Ian approaches the Carolinas. The storm caused catastrophic loss in Florida and our hearts certainly go out to all who have already been affected as we prepare for systemwide impacts across EnergyUnited’s service area. While the impact in our area is expected to be widespread, EnergyUnited crews are ready to respond to any outages as soon as conditions are safe for restoration efforts to begin. EnergyUnited also encourages its members to follow all necessary steps to prepare for the storm.
As always, safety is our number one priority. It is important to remember to always stay away from all downed lines. Always assume that any line you see, on the ground or overhead, is energized and deadly. Call our customer care center at 1-800-522-3793 to report such safety hazards. Never use a portable generator indoors, due to the risk of carbon monoxide poisoning. Portable generators should only be used in well-ventilated areas, when necessary to power essential equipment.
Please avoid all travel if possible during the storm and avoid roads that are unsafe. In the event that our cooperative experiences any major outages, please rest assured that crews will work around the clock to restore power to all members as safely and quickly as possible.
EnergyUnited Electric Membership Corporation (EMC) is the largest electric cooperative in North Carolina serving more than 135,000 metering points. Headquartered in Statesville, EnergyUnited provides electric service in portions of nineteen counties in west central North Carolina which include Alexander, Cabarrus, Caldwell, Catawba, Davidson, Davie, Forsyth, Gaston, Guilford, Iredell, Lincoln, Mecklenburg, Montgomery, Randolph, Rockingham, Rowan, Stokes, Wilkes and Yadkin. To learn more about the cooperative’s energy services and community programs, please visit energyunited.com.
To learn more about the benefits of propane and the many ways to use it in your home or business, give us a call today at 1-800-522-3793.
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