REPORT AN OUTAGE
To Report an Outage in your area
Call us at 1-800-EUNITED (1-800-386-4833) to use our Automated Support System.
Report an outage online by Logging in to My Account.
January 14, 2022
STATESVILLE, N.C. – EnergyUnited is closely monitoring weather forecasts this weekend as Winter Storm Izzy approaches the East Coast. The cooperative is prepared for the possibility of significant system impacts, with the heaviest snowfall occurring in Taylorsville and western North Carolina. Substantial ice accumulation is also expected, with the most accumulation occurring in southern areas of the cooperative’s service territory. While the impact is expected to be significant and widespread, EnergyUnited crews are ready to respond should outages occur.
– To report an outage members can use the cooperative’s web portal or mobile app My EnergyHub, or call 1-800-EUNITED (1-800-386-4833)
– Real-time outage numbers can be found on our Outage Map.
– Visit our Storm Preparation page for important information to help keep you safe before, during and after the storm.
As always, safety is our number one priority. Please avoid all travel if possible, as road conditions may be unsafe as the winter weather begins. Also, be prepared by making sure you have a way to safely stay warm if your power does go out. Never use a portable generator indoors, due to the risk of carbon monoxide poisoning. Portable generators should only be used in well-ventilated areas, when necessary to power essential equipment.
It is important to remember to always stay away from all downed lines. Always assume that any line you see, on the ground or overhead, is energized and deadly. Call our customer care center at 1-800-522-3793 to report such safety hazards. In the event of a major outage, rest assured that our crews will be working around the clock to restore power. No matter what Winter Storm Izzy has in store for our state, you can rest assured that EnergyUnited crews are ready to respond safely and quickly to minimize the duration of any service interruptions.
About EnergyUnited EnergyUnited Electric Membership Corporation (EMC) is the largest electric cooperative in North Carolina serving more than 131,000 metering points. Headquartered in Statesville, EnergyUnited provides electric service in portions of nineteen counties in west central North Carolina which include Alexander, Cabarrus, Caldwell, Catawba, Davidson, Davie, Forsyth, Gaston, Guilford, Iredell, Lincoln, Mecklenburg, Montgomery, Randolph, Rockingham, Rowan, Stokes, Wilkes and Yadkin. To learn more about EnergyUnited, please visit www.energyunited.com.
To learn more about the benefits of propane and the many ways to use it in your home or business, give us a call today at 1-800-522-3793.
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