Connect

February ‘26

The new rate structure provides greater opportunities to save by managing how and when you use electricity. This new rate also supports EnergyUnited’s efforts to deliver safe, reliable, affordable and sustainable energy now and in the future.

Here’s what’s included:

^$50

(No Change)

Grid Access Fee

A fixed charge that covers the cost of maintaining lines, poles, substations and other infrastructure that delivers electricity to your home.

4.87¢

per kWh

(Reduced ~35%)

Usage Charge

A reduction of approximately 35%. This charge is based on how much electricity you use.

The new component of your bill, called “Peak Demand,” can help you better manage monthly costs. This charge is based on the highest amount of electricity you use at one time, measured in 15-minute 
intervals during designated peak demand hours each billing period.

Peak demand hours are the times of day when members use the most electricity. During off-peak hours, members can continue using as much electricity as they need at a highly reduced rate. Only a few hours 
each day may require closer attention.

The electric grid is like an interstate. The cars on the highway are like the electricity that flows through our grid.

For most of the day, demand for electricity is stable, and traffic on the interstate flows freely. Some lanes aren’t even used. But, for just a few hours a day, rush hour traffic clogs up the interstate. The transportation department has to build and maintain extra lanes to accommodate that traffic, at great cost to the public.

The power grid works the same way. It must be able to handle the strain that peak demand hours put on the system every day.

These peaks come at a great cost to our system. That means if we can lower these peaks by spreading our electric use throughout the day, the co-op can save money, which saves you money.

Our new rate is designed to ease congestion on the electric grid while giving our members more control over their energy costs. By encouraging energy use during times of lower demand, this rate helps spread usage more evenly, reducing strain on the grid when it’s busiest.

In return, members can take advantage of lower costs during off-peak hours and find new opportunities to save on their monthly electric bill. As a not-for-profit electric cooperative, we’re committed to supporting you through this transition with clear information, practical tools and guidance every step of the way.

As an EnergyUnited member, you already benefit from some of the lowest rates in North Carolina, combined with reliable service. When you think about everyday expenses, costs can add up quickly—a tank of gas here, a cup of coffee there or dining out. By comparison, the cost of energy for an EnergyUnited residential member averages about $4.91 per day. That’s a remarkable value for a powerful tool that plays such a big role in everyday life.

Reliable electricity is something you count on all day, every day. That’s why we’re making strategic grid improvements this year to deliver safe, dependable power now and into the future. These upgrades will help reduce outages, speed up power restoration and make the grid smarter and more efficient.

Expanding Automation

New grid technology is improving how outages are detected and restored. This year we are installing additional automatic feeder restoration devices that will:

• Detect system problems as soon as they occur
• Limit outages to smaller areas
• Restore power automatically to as many members as possible

The result? Shorter outages and quicker response times, especially during storms or unexpected equipment issues.

Keeping Power Flowing During Peak Demand

These improvements also help ensure reliable energy during peak demand hours.

Peak demand happens when most members are using power at the same time. On select circuits, these improvements help:

• Reduce stress on the electric system
• Improve reliability when demand is highest

This means that whether you are using a lot or a little power during peak demand hours, the grid will always be there to meet the need.

Every improvement we make is designed with our members in mind. A smarter, more resilient grid ensures you are continuing to receive the reliable, affordable energy you need each day.  Our members can feel confident that the power they rely on will be there when they need it most.

The new rate structure provides greater opportunities to save by managing when and how you use electricity. Beginning in April, a new component of your bill, called “Peak Demand,” can help you better manage monthly costs. This charge is based on the highest amount of electricity you use at one time, measured in 15-minute intervals during designated peak demand hours each billing period.

Members can estimate their bill using the bill calculator available at EnergyUnited.com/rates. This tool is designed to help you better understand how your energy usage and peak demand may impact your bill.

To use the bill calculator, you’ll need a few pieces of information that are already available to you on your bill or through My EnergyHub.

How to Find the Information You Need

Review your bill or log in to My EnergyHub—available online or through the free My EnergyHub mobile app—to see your energy usage details. Here you will find:

• Your monthly energy usage (kWh)
• Your peak demand (kW)

When using the bill calculator, simply enter your monthly energy usage and peak demand. Once entered, the calculator will provide an estimated bill amount based on the current rate structure.

EnergyUnited has created multiple ways to help you learn more about your new rate structure. Remember: pay less off-peak, pay more on-peak.

Here’s how you can prepare:

Thank you for being a valued member of EnergyUnited. Together, we’re building a stronger, more reliable and more sustainable energy future.